Due to the restrictions associated with the sudden outbreak of COVID-19, we are temporarily unable to fulfill your orders at this time. We apologize for the inconvenience and hope you can enjoy the charm of Japan very soon.
My SIM Card is not working. What should I do?
If you are having trouble with your SIM card you can contact our supplier Global Advanced Communications (GAC) directly so they can advise you on how to solve your issue or replace your device. You can also contact us in case of further issues. We are here to help!