Due to the restrictions associated with the sudden outbreak of COVID-19, we are temporarily unable to fulfill your orders at this time. We apologize for the inconvenience and hope you can enjoy the charm of Japan very soon.
My Japan Rail Pass was lost / stolen. What should I do?
Should your JR Pass get lost or stolen, please contact us immediately. However, please keep in mind that we cannot issue refunds, or provide you with a new pass, if you are unable to retrieve your JR Pass.