Due to the restrictions associated with the sudden outbreak of COVID-19, we are temporarily unable to fulfill your orders at this time. We apologize for the inconvenience and hope you can enjoy the charm of Japan very soon.
Can I cancel my Japan Rail Pass?
Yes, you can cancel your Japan Rail Pass at any moment, as long as it has not been exchanged nor used. Once you have exchanged your Japan Rail Pass, it can no longer be refunded/canceled or altered in any way.
To learn in more detail how to cancel your Japan Rail Pass, read about it in our Refund Policy.