Due to the restrictions associated with the COVID-19 outbreak, orders containing a JR Pass might experience temporary delivery delays of up to 5 business days. We are working hard to get your tickets to you on time.
Can I cancel my Japan Rail Pass?
Yes, you can cancel your Japan Rail Pass at any moment, as long as it has not been exchanged nor used. Once you have exchanged your Japan Rail Pass, it can no longer be refunded/canceled or altered in any way.
To learn in more detail how to cancel your Japan Rail Pass, read about it in our Refund Policy.