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Frequently Asked Questions (FAQ)

Can I buy the Japan Rail Pass more than 3 months before my departure?

Yes, travelers who wish to purchase their Japan Rail Passes more than 3 months before their intended departure date are free to do so.

However, because the validity period of the JR Pass is 3 consecutive months we will pause the delivery of your order until the 3-month validity period is reached.

Example: You make your order on the 3rd of February and wish to travel to Japan in July. The issue and delivery of the order will be put on hold until the 3rd of June.

Should you wish to change the automatically set date, email us at info@jrailpass.com.

Can I purchase a Japan Rail Pass if I haven't purchased my plane ticket yet?

Yes, travelers are not required to know their exact date of arrival in Japan.

Remember that the validity period of the Japan Rail Exchange Order 3 consecutive months. What this implies is that once issued, the Exchange Order can be exchanged during the following 3 months only. As long as you know which month you are planning to visit Japan, no further information will be required of you.

Note that during the order confirmation process you will be asked to enter your approximate arrival date. As long as you purchase the Exchange Order within the following three months of the Exchange Order (JR voucher) issue date, you will not experience any problems in Japan, when receiving the actual Japan Rail Pass.