Frequently Asked Questions (FAQs)
JRailPass.com FAQ

Can I buy the Japan Rail Pass in Japan?

From October 1, 2023, you can only purchase the Japan Rail Pass online. It’s no longer possible to buy it in Japan at a train station or airport.

However, purchasing your JR Pass online is much more convenient and saves you from having to queue to buy it in Japan. You also enjoy the peace of mind of knowing your JR Pass has already been arranged.

You can have the JR Exchange Order delivered to your home address, or to an address of your choosing in Japan.